Excellent! Very Responsive to social media and emails. No hidden fees or exchange rate, my bill was exactly what they said it would be. Which is why i ordered 2 more and then told my daughters boyfriend who ordered 2 puzzles and my son ordered 2 puzzles. I also told people at work that wanted the website so they could order puzzles. Excellent company, based in Latvia, who would have thought.
This is the third year we have used PuzzlesPrint. The process from submitting an order through to delivery is simple and trouble free. We send the puzzles out to family and friends as Christmas presents and each year we are asked if we are sending a puzzle this year. Great product, excellent delivery, could tell you about customer service, never had to use it.
I chose puzzle print because they offered a quick delivery, my order arrived two days earlier than estimated! I was thrilled by the quality of the image on the box & the pieces looked vibrant with colour. Being a gift I haven’t tried fitting pieces together but they appeared to be high quality. I am very happy with the product & delivery! Only wish there were font choices for the text added.
I placed my order on Friday or Saturday and received the puzzle the following week-either on Wednesday or Thursday. I was amazed at how quickly my order was received, processed and shipped. I also like the feature when ordering that evaluates the quality of the photo I sent. I had to find a better photo to assure the puzzle quality.
This is my third puzzle from PuzzlesPrint and won't be my last. They produce VERY nice customized puzzles with very rich colors, and the greatest part is the amazing quality of their pieces. They fit so nice and tightly together that I can literally pick up the entire completed puzzle by hand without it breaking apart. PERFECT!! And to top it off, they have incredibly fast shipping too!!!
Loading and visualizing the image was straightforward and easy (the image quality flag was VERY useful). The box is nice, as is the image on it and the pieces are nice and durable. I was pleasantly surprised at how quickly the puzzle came to the door. I would definitely order another puzzle from them, and recommend them to others.
Very happy with the product and the service! I ordered on a Saturday, and with express delivery option the puzzle was created, shipped and received by the Tuesday morning! It was a gift and the recipient was really pleased with the personalised gift. My confirmation email went to junk’ email to start unfortunately but received updates along the way - very positive experience and will use again :)
I am really happy with the product and the length of time it took to get here to NZ. Everything was easily tracked and I was very happy with the way the Jigsaw was presented in a lovely box. Item was well wrapped too so I was most impressed with everything and would not hesitate to recommend this merchant to others.
I've ordered a total of 4 1000 piece puzzles from PuzzlesPrint and they are all perfect. They are much higher quality (print, paper, cut etc) than typical puzzles we had around the house. I loved getting these now as gifts and to do at home. Shipment from Latvia to California only takes a couple of days. Have never had to contact Customer Support so I can't rate that.
When you try a new printer, you always have some trepidation. I had reservations when I was researching puzzle makers. The prices drew me in. However, the super fast response to my questions via email game me faith. The email updates and the lighting fast turn around made me a believer. I will be ordering from PuzzlesPrint again. Great Job to all involved.