Privacy Policy

Website puzzlesprint.com which is owned by 24print LTD (Registered in Riga, Latvia, company registration number: 40103173075) doing business as PuzzlesPrint (“PuzzlesPrint”, “we”, “us”, “our”), do promise never to share or sell any of your personal information with any person or with any website. The only information we require is that which is necessary to process your order efficiently. Everything else is voluntary. Only senior, authorized personnel have access to view system accounts.

The Information We Collect:

When you place an order at Puzzlesprint, the following data is required to process the order:

  • Customers name and surname
  • Customers address
  • Customers phone number and e-mail address
  • Customers IP address

If the receiver differs from the customer, the following data is required to process the order:

  • Receivers name and surname
  • Receivers address
  • Receivers phone number

All data will only be transferred to our service partners to ensure successful order processing, for example, data regarding delivery will be transferred to the shipping company in charge of the delivery.

Customers and receivers’ data will also be used for accounting purposes.

PuzzlesPrint and our service partners will use your submitted email address or any other personal information only to contact you regarding your order, and to update you regarding delivery process. Your information will not be used for promotional purposes!

Your payment data

When you use your credit card to place an order with PuzzlesPrint, you will receive an email receipt for your purchase. To protect your information, our credit card processing vendors use the latest secure transaction technology and are compliant with card association security initiatives. Our credit card vendors, PayPal and Braintree, are responsible for securing your credit card details and we do not store them at PuzzlesPrint.

Protection of Your information

Cart, profile and checkout pages are transmitted using secure HTTPS connection. HTTPS is a protocol for secure communication over a computer network which is widely used on the Internet. HTTPS consists of communication over Hypertext Transfer Protocol (HTTP) within a connection encrypted by Transport Layer Security or its predecessor, Secure Sockets Layer. The main motivation for HTTPS is authentication of the visited website and protection of the privacy and integrity of the exchanged data.

Integration of the Trusted Shops Trustbadge

Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops Trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimized marketing of our offer. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a Trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data) and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page. Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.

Cookie Policy

Cookies are very small text files that are stored on your computer when you visit certain websites. PuzzlesPrint uses cookies to help identify your computer so that we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following are strictly necessary for the operation of our website.

This website will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process

The following are not strictly necessary but are required to provide you with the best user experience and will tell us which pages you find most interesting (anonymously).

Functional Cookies

This website will:

  • Offer live chat support
  • Track the pages you visit via Google Analytics

Targeting Cookies

This website will:

  • Allow you to share pages with social networks, such as Facebook

This website will not:

  • Share any personal information with third parties

How To Contact Us

Should you have other questions or concerns about our privacy policy, please email us at: info(at)puzzlesprint.com